Technology & Solutions

TECHNOLOGY & SOLUTIONS

Agile Solutions Delivery

Agile software development methods speed delivery of initial operating capabilities, reduce investment risk, and incrementally deliver high-priority capabilities on a continuous basis. Credence’s emphasis on automation and enablement through DevSecOps best practices further speed delivery and improve quality, allowing IT organizations to be highly responsive to their customer’s needs.

Agile Development Services

In support of HUD's Office of Native American Programs (ONAP) in Washington D.C., Credence is building Agile development services to provide automated systems in support of the Section 184 Indian Home Loan Guarantee Program, including intake of case submissions, full lifecycle processing, and management of loan guarantees. Our lean Agile development services include IT development, project planning and management, systems engineering, system development, system testing, Agile coaching, maintenance support, and operations technical support.

Modernization of PIEE Hosting System

Since 2019, Credence has supported the Defense Logistics Agency (DLA) to further enhance and modernize the Procurement Integrated Enterprise Environment (PIEE) hosting system. Within four months of contract award, five systems were successfully migrated to the Amazon Web Services (AWS) Cloud. Using the provision of Infrastructure-as-a-Service (IaaS), the PIEE hosting system makes it possible for many procurement systems across government agencies to have better capabilities for integration between agency systems to support procurement. By partnering with AWS, Credence provides implementation of a new AWS GovCloud environment and migration of applications to support hosting and storage needs. Credence manages and maintains the infrastructure and uses Agile development processes to provide software development and testing.

Medical Intelligence Analytics Systems Support

In support of DLA, Credence serves as the prime contractor responsible for providing support to advanced medical intelligence analytic systems within a Big Data environment at NCMI. In this role, our team provides application development; software engineering; system integration; database administration; web services; and data services; as well as tools and methods to improve document management systems, analytic workflow, visualization, exploitation, and analysis of data sets. Credence introduced Agile software development methods, continuous integration / continuous delivery environment and other DevSecOps practices to speed delivery and responsiveness of the system to intelligence analysts changing needs.

Enterprise Solutions

Credence expertise spans enterprise solutions across many business domains, from Financial Management and Human Resources to Grants Management and Customer Relationship Management. Our team delivers world class solutions to global organizations.

Integrated Financial System

Credence provides program management, system integration, and Oracle Enterprise Resource Planning (ERP) financials expertise to implement the DEAMS program through four uninterrupted prime contracts totaling $34 million. We are helping the government implement an enterprise-wide single integrated financial system for the U.S. Transportation Command (USTRANSCOM), Air Force, and the Defense Finance and Accounting Service (DFAS) to provide timely, accurate, reliable, and auditable financial information. DEAMS is a major enterprise business transformation initiative (over $600 million budget, 23,500 users, 102 locations, 180 interfaces to integrate with 27 systems) which is aimed at replacing 60+ systems.

Grant Solutions Tool Support

For the Department of Health and Human Services (HHS) Administration for Children and Families (ACF), Credence provides expert technical and project management recommendations for two new tools being added to the agency’s grants management software platform, GrantSolutions (GS). The new tools, the Mandatory Grants Module (MGM) and the Program Management Module (PMM), provide additional effectiveness, performance monitoring, accountability, and transparency of critical programs administered through GS. GS processes grants for 1,500 national programs, awarding over $78 billion in grants annually. Our team ensures successful implementation through independent analysis, architectural and business process recommendations, and verification and validation services.

Customer Relationship Management

The US Treasury Bureau of Fiscal Service’s (FS) primary mission is to develop and manage Federal financial systems to ensure that the Government’s cash flows effectively, securely, and efficiently. As a prime contractor, Credence delivered OneVoice: a cloud-based, mobile-enabled, SalesForce Customer Relationship Management (CRM) cloud-hosted solution to enhance the mission. OneVoice integrates with existing FS enterprise solutions hosted within the Department of Treasury. Credence provided a full spectrum of cloud services, including cloud migration planning, cloud service provisioning, cloud migration security, and cloud data migration during this contract.

Infrastructure Solutions

Infrastructure planning and operations are essential to a productive user experience by enabling reliable communications and connectivity, high availability of IT resources, sub-second response times, and secure transactions. Credence's capabilities span the full spectrum of services, from managing network operations centers to establishing seamless connectivity.

Telecommunications Support

When the DLA Video Operation Center (VOC) needed a contractor to support global mission operations for DoD combat logistics, Credence rose to the occasion, providing critical telecommunications solutions. Our team of engineers provide 24/7/365 operations and maintenance to support crucial military communications, including technical and operational support of the Agency’s Video Teleconference (VTC), Streaming Video (SV) Systems, and Internet Protocol Television (IPTV) systems. Our work includes engineering and operations support for VTC endpoints and other incident management operations as well as operation, maintenance, documentation, and system integration.

Infrastructure Management Services

To manage the Department of State’s Bureau of Administration, Global Information Services (A/GIS) virtual network environment, Credence provides a wide range of IT services. These services include a full spectrum of Infrastructure Management Services (IMS), designing, implementing, and maintaining virtual private network environments for State Department systems ClassNet and OpenNet. We design, implement, and maintain virtual environments using both VMware ESX and Windows Hyper-V platforms, and coordinate A/GIS servers (physical and virtual), storage, and network requirements with the DOS’s Enterprise Server Operations Center (ESOC). We provide support for systems integrity issues concerning quality assurance and configuration management, especially with regard to security. We provide subject matter expertise and coordinate A/GIS/IPS virtual machine (VM) and storage area network (SAN) requirements with the ESOC.

Network Engineering Support

For 37,000 DLA assets worldwide on classified and unclassified networks, Credence provides network engineering and telecommunication services including planning, designing, testing, maintenance, operations, and systems hardware and software monitoring. We also improve and develop telecommunication designs and network operations through the enhancement of Enterprise Telecommunication Networks (ETNs) data feeds to ensure their health and scalability.

Cloud Support Services

For both Defense and Civilian agencies, Credence provides cost-saving, secure, and tailored Cloud solutions, regardless of hosting provider. For DLA, we migrated systems from a data center to a secure AWS Cloud in record time: five applications successfully operating in the Cloud in less than four months. For USAID, Credence deployed a global project management and tracking solution that supported more than 50 countriesthe most widely deployed solution on Force.Net at the time.

Modernization of PIEE Hosting System

Since 2019, Credence has supported the Defense Logistics Agency (DLA) to further enhance and modernize the Procurement Integrated Enterprise Environment (PIEE) hosting system. Within four months of contract award, five systems were successfully migrated to the Amazon Web Services (AWS) Cloud. Using the provision of Infrastructure-as-a-Service (IaaS), the PIEE hosting system makes it possible for many procurement systems across government agencies to have better capabilities for integration between agency systems to support procurement. By partnering with AWS, Credence provides implementation of a new AWS GovCloud environment and migration of applications to support hosting and storage needs. Credence manages and maintains the infrastructure and uses Agile development processes to provide software development and testing.

Cloud-Based System Management

DLA’s Enterprise Linked Logistics Information System (ELLIS) is a program that enables the execution, tracking, measurement, and analysis of Direct Vendor Delivery (DVD) contracts through system enhancements, sustainment, hardening, and hosting. Credence’s task is to transform the ELLIS program into a cloud-based system that will efficiently track and monitor contractor performance data. Our team provides services for contract monitoring through analytical reporting, data management, display and delivery, Information Assurance (IA) including OS and application hardening and applying DISA STIGs to network and compute instances, rich data visualizations and project management.

Establishing Cloud Infrastructure

Breaking new ground at the Department of Housing and Urban Development, Credence established the infrastructure and deployed the first systems to the HUD Azure Cloud. Our team established cloud-based development environments, a standard technology profile and supporting DevSecOps capabilities that enabled the first five systems to be deployed to the new environment. To prepare their workforce for the new environment, Credence also supported HUD in updating their IT policy and governance structures to facilitate agile software development and Cloud-based deployment and operations..

Cybersecurity

As the National Defense Strategy warns, “Today, every domain is contested—air, land, sea, space, and cyberspace.” Credence leverages our cybersecurity experts, industry best practices , and approved technology solutions to defend our information in transit and at rest against malicious actors. Our expertise in cybersecurity spans information assurance, secure communications, network defense, risk management and emerging capabilities to support a new front in warfare.

Cybersecurity Contractor Support

Credence supports the AFSPC, Directorate of Integrated Air, Space, Cyberspace, Intelligence Surveillance and Reconnaissance, and the Security and Mission Assurance Division in developing, implementing, managing, and maintaining the Risk Management Framework (RMF) Cybersecurity Program. We provide top cybersecurity analysis and recommendations in a way that is efficient, reliable, and cost effective.

Cybersecurity Technical Support

At the request of the Department of Homeland Security, Credence provides security services and program management support to the U.S. Customs and Border Protection’s (CBP) Office of Professional Responsibility (OPR), Security Management Division (SMD) and their three branches, the Information Security Branch, Physical Security Operations Branch, and Security Services Branch. We assist OPR/SMD in achieving their mission to ensure the safety and security of CBP personnel, facilities, information, and assets by providing them with our expert Security Analysts, Program Analysts, and Structural Engineers, among others. Credence is responsible for technical support in security planning, program analysis, database management, structural engineering support, design basis threat support, and security liaison/ escorting support for VIPs, foreign nationals, and high-profile dignitaries.

Cyber Capability Development & Management

In support of the US Army Training and Doctrine Command (TRADOC), Credence provides defensive cyberspace operations (DCO), offensive cyberspace operations (OCO), cyberspace situational understanding (Cyber SU), and persistent cyber training environment (PCTE) capability development and technical support.

Data Science & Analytics

Big data is only as useful as the analytics that transform it into actionable information. Credence has a history of developing tailored solutions that provide cost effective, efficient, and reliable data science and analytics on behalf of our Government clients.

Medical Intelligence Analytic Systems Support

Credence is the prime contractor responsible for providing the advanced medical intelligence analytic systems based Big Data environment at NCMI. Credence provides application development; software engineering; system integration; database administration; web services; and data services; as well as tools and methods to improve document management systems, analytic workflow, visualization, exploitation, and analysis of data sets.

Business Analytics Services Support

For DTRA’s Acquisition, Finance, and Logistics Directorate (J4/8), Credence provides business analytical and advising services to support the Agency’s initiatives, business processes, data analytics, and other Agency-wide objectives. J4/8 supports the accomplishment of DTRA’s mission by providing cost effective, efficient, comprehensive, integrated, collaborative, and reliable business solutions in various functional areas, including acquisition management; contract services; financial management; engineering, logistics, and facilities management; and environment, safety, and occupational health. Our team provides process assessment and analysis, data and systems analysis, measurement and evaluation activities, best practice recommendations, and implementation expertise.

Artificial Intelligence & Machine Learning

The increased use of Artificial Intelligence and Machine Learning is changing the technology and defense landscape with each passing minute. Poised to anticipate and address challenges within this environment, Credence’s team of experts have demonstrated success supporting agencies across the Federal Government.

AI/ML Capability Development

At the Defense Intelligence Agency (DIA) National Center for Medical Intelligence (NCMI), analysts faced an overwhelming deluge of all-source medical intelligence, which slowed their ability to produce useful, actionable reports. To remedy this, Credence developed an artificial intelligence / machine learning capability using Apache Spark MLlib to sift all source intelligence received and quickly alert intelligence analysts of high priority, high impact intelligence that required their attention.

Geospatial Image Support and Management

In support of the USAF Command and Control, Intelligence, Surveillance and Reconnaissance program, Credence provides program management, systems integration, cyber security, and technology services. Our team of experts provide the Geospatial and Scientific Imaging expertise necessary to collect and manage the Geospatial Intelligence (GEOINT) and Imagery Intelligence (IMINT) in an Image Content Management system to enable intelligence analysts to perform Image Analysis for ISR operations.