Artificial Intelligence / Machine Learning

Revolutionizing decision-making and operational efficiency with Cutting-edge AI/ML Solutions to solve the toughest challenges.

At Credence, we are committed to leading the digital transformation revolution by leveraging cutting-edge AI/ML technologies. We collaborate closely with our clients to develop and implement tailored solutions that are engineered for secure, efficient, and sustainable outcomes. Our innovative approach allows us to address the toughest challenges head on by using AI/ML to enhance decision-making and improve operational efficiency.

Intelligence Analytics

Credence offered advanced intelligence analysis tools for the Defense Intelligence Agency using AI/ML techniques such as NLP, entity recognition, relationship extraction, recommender systems, and automatic summarization. We also provided data extraction and visualization tools and expertise in software engineering, system integration, database administration, web services, and data services. Credence used Hadoop/MapReduce, NoSQL, and PostgreSQL for data management and Apache Spark’s Mllib for machine learning prototyping. The platform was well-equipped to provide valuable insights into the DIA.

Natural Language Processing

Credence is leveraging NLP techniques, including custom and open-source language dictionaries, to train NLP models to translate documents from a variety of dialects. Additionally, we use optical character recognition (OCR) to convert handwritten and poor resolution documents into machine-readable text, which the NLP models then translate. By using these technologies, we are able to reduce the time and effort required to process and interpret documents, thereby shortening the decision-making curve and allowing for a greater volume of valuable information to be collected within shortened timeframes.

Predictive Analytics

Credence delivers AI/ML capabilities using machine learning algorithms including optimization, simulation, deep learning, classification, clustering, anomaly detection, text mining, OCR, NLP, topic modeling, and NER for the USAF. We utilize an expansive suite of tools including Python, Keras, Tensorflow, Spacy, R Shiny, Anaconda Superset, Knime, Tableau, Kibana, and elastic search for data presentation and visualization of complex “big data” analysis. Additionally, we perform database development and management for NoSQL and RDBMS databases, such as Postgres, Hadoop, Couchbase, MongoDB, Greenplum, etc.

Computer Vision

Credence leverages AI/ML algorithms to optimize the efficiency and effectiveness of the AF DCGS program, designed for processing and exploiting National, Tactical, Full Motion Video, and Wide Area Motion Imagery sensor data. With our expertise in GEOINT, SIGINT, and MULT-INT domains, we integrate computer vision capabilities to transform functions within the intelligence process. Our solutions include a cloud migration product roadmap and AI/ML algorithms for object detection and imagery-to-text captioning from multidomain ISR data sources.

Anomaly Detection

Credence developed an advanced AI-based anomaly detection application for fraud detection which was used for scanning items in a DoD Enterprise eCommerce system with over 86 million products and thousands of suppliers. The modernized architecture implemented with AI/ML and self-healing capabilities increased database performance tenfold and reduced costs by over $3 million. By leveraging these advanced technologies, Credence’s applications could detect and prevent fraudulent activities, ensure vendor compliance, and reduce potential losses for the Government.


Credence developed an AIOps architecture for AWS resource usage monitoring and management for DLA. The architecture used trained GAN models and an expert system for predictive analysis of resource usage and time series data anomalies. GAN models were trained for each metric of interest per service using CloudWatch data. The expert system determined whether current or predicted resource usage warranted action and took appropriate action, including alerting administrators or automatically reprovisioning resources. The AIOPs architecture helped minimize costs and maximize resource utilization.

Data Fusion & Analytics

Empowering government agencies with the power of data-driven decisions for mission success.

Data analytics is at the forefront of driving mission improvements efficiency and effectiveness in the Federal Government. Here at Credence, we enable Government Agencies to harness the power of data to better inform decisions, optimize operations, and drive mission success. As a trusted partner in providing tailored solutions that leverage cutting-edge data analytics technologies, including AI and machine learning, to help government agencies achieve their goals.

Data Fusion

Credence utilizes data fusion, visualization, and data science exploration techniques to deliver an Advanced Integrated Data Platform for the Air Force. We use advanced analytical tools for Data Preparation and Fusion, Advanced Analytics, and Visualization for users to gain insights from the data, leading to process improvements, predictive maintenance and planning, and proactive resource management. We utilize statistical package SPSS, SAS, R, and JMP; data visualization software such as Tableau and Power BI; optimization software such as MATLAB and Python; and other software applications such as Linux, Python, SQL, NOSQL, and Tensor Flow. Using agile methodologies, we are able to produce MVPs and prototypes for business intelligence, data visualization, and data science exploration.

Exploratory Data Analysis

Credence offers Data Science expertise to execute data analysis initiatives and deliver General Decision Support using exploratory analysis tools such as Stata, SAS, R, Tableau Prep, PowerBI, Python, Alteryx, and Plotly. These tools enable quantitative analysis and triangulation of data from various sources (financial, programmatic, epidemiological, entomological, supply chain, demographic) to uncover implementation obstacles and opportunities for USAID. We use data visualization and analytics to identify patterns and trends in the data, providing insights that can be used to make informed decisions.

Data Fusion & Geospatial Visualization

Credence demonstrated the potential of data fusion, geospatial visualization, and advanced AI/ML techniques to identify anomalies within satellite and vessel data sets using Elastic Search, Kibana, and Cesium. This enabled the government to identify potential threats and border incursions. To accomplish this, we utilized Python, AWS Athena, Jupyter Notebooks, and relevant libraries, including pandas, geopy, sgp4, numpy, and matplotlib, to integrate and transform satellite and maritime data. This allowed us to create dynamic, time-correlated two-dimensional and three-dimensional models that emphasized the significance of utilizing geospatial and data visualization to enhance safety in both satellite operations and maritime activities.

Predictive Modeling

Credence provided predictive analytics for the Defense Intelligence Agency, supporting information discovery, processing, and dissemination across multiple security domains and data formats. We integrated simulation and modeling analysis, offered NoSQL database administration, streamlined authoring processes, and supported exploratory analysis and visualization. We provided tools to manage analytic workflows, facilitate intelligence assessments, and integrate local and cloud services for data storage, manipulation, and analysis.

Data Lakes

Credence provides data architecture and big data analytics support for implementing the Data Lakes solution within the Procurement Integration Enterprise Environment (PIEE). We provide Cloud engineering and DevSecOps expertise to migrate PIEE systems to AWS GovCloud and have developed automated tools to improve data accessibility and integration. Credence uses Hadoop, Hbase, HDFS, Apache Zookeeper, Spark, Apache NiFi, Docker/Spring, Elasticsearch, Kibana, and NGINX for data management, storage, summarization, visualization, and Latent Semantic Indexing (LSI).

Data Broker

Credence successfully migrated DLA’s DAAS program to an IL5 cloud environment using AWS GovCloud and Oracle Cloud. DAAS acted as a data broker, handling over 8 billion electronic transactions for DoD components and agencies. We implemented the DoD-approved SCCA and modern cloud technologies such as VMs, RDS, Lambda, Kafka, and Kubernetes for scalability and resilience, which led to the closure of two major data centers. Our API Gateway, using MuleSoft, supported DLA’s integration strategy and digital transformation goals.

Cloud Services

Accelerating transformation with secure and agile cloud solutions.

We leverage innovative technologies by providing secure, reliable, and efficient cloud solutions that optimize operations and enhance service delivery to citizens. Credence is a trusted partner in delivering advanced cloud solutions tailored to meet the unique needs of government agencies, all while leveraging cutting-edge technologies such as AI and machine learning.

Managed Cloud Services

Credence is a Managed Cloud Service Provider for DLA delivering Infrastructure as a Service (IaaS) hosting services for the applications within the Procurement Integrated Enterprise Environment (PIEE) cloud environment on both AWS and Oracle Cloud. Our architecture model follows a zero-trust network methodology to establish network segmentation, ensuring ATO and compliance with Impact Level 5 authorized security. We also integrate AI and RPA for leading-edge solutions and comply with Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements of each PIEE application using Agile methodology for development and deployment. We provide Impact Level 5 authorized security; Native AI and RPA capabilities; IAC, DevSecOps, SaaS, DaaS, and RaaS capabilities in one common environment.

Hybrid-Multi Cloud Migration

Credence successfully migrated extensive Defense Logistics Agency’s (DLA) legacy programs into Cloud. Through these cloud modernization efforts Credence provided Hybrid-Cloud and Multi-Cloud architecture implementation in DoD SCCA approved IL5 environments. With Hybrid cloud approach we provided minimal downtime of mission critical application through the migration with dependent components running on-premises (DLA Data Center) and IL5 Cloud environments concurrently. We also provided the right fit cloud solution for certain applications to run in Oracle Cloud environment, while others were implemented in AWS GovCloud environment providing a multi-cloud architecture.

Cross-Domain Solutions

Credence brings deep experience in architecting and deploying secure cross-domain implementations and designs for DoD customers including the Defense Logistics Agency (DLA) Defense Automatic Addressing System (DAAS) hosted in the AWS SECRET Region impact level 6 (IL-6) cloud environment. DAAS is made up of several applications spread across multiple security domains including UNCLASSIFIED, CLASSIFIED. To maintain our ATO and meet DLA and federal compliance, we deploy a mixture of customizable COTS and GOTS products. We also leverage Defense Information Systems Agency (DISA) cross-domain reference architecture which includes guards, one-way taps, and other technologies to prevent data from spillage incidents and cross-contamination within disparate domains ensuring security compliance.

Cloud Orchestration & Automation

Credence provides a Cloud Orchestration and Automation capability that leverages DevSecOps practices and containerization technologies to enable organizations to rapidly deploy and manage applications in the cloud. This capability automates the provisioning, configuration, and management of cloud resources, including virtual machines, storage, and networking, using Infrastructure-as-Code (IaC) techniques. Credence’s DevSecOps approach integrates security into the entire software development lifecycle, ensuring that security is an inherent part of the application design and deployment process. Containerization technologies, such as Docker and Kubernetes enable us to deploy and scale quickly and consistently across multiple cloud environments.

Cloud Migration

Credence has migrated the Defense Logistics Agency’s Enterprise Linked Logistics Information System (ELLIS) program from on-premises to a Level 4 compliant Azure cloud environment. We used a “lift and shift” approach to minimize code changes and ensure continuity of operations. We managed virtual machines, storage, load-balancers, networks, firewalls, and data backups in the Azure environment, while using native monitoring tools for Configuration Management (CM). Credence automated cybersecurity and Information Assurance compliance for continuous compliance and inherited security controls from AWS to streamline the ATO process.

Cloud Virtual Desktop Infrastructure

Credence provides a Virtual Cloud Desktop Infrastructure, which is a fully managed, persistent desktop virtualization service that enables software application developers and Government users to securely access their work environment from any location with internet access. We use Cloud Infrastructure Automation with Infrastructure as Code (IaC) to configure and tailor AWS Workspace features, introduce leading-edge solutions, integrate DevSecOps capabilities, and leverage automation in development and deployment. The platform provides a common environment for Software-as-a-Service (SaaS), Data-as-a-Service (DaaS), and Reference-Architecture-as-a-Service (RaaS).

Digital Experience

Collaborating for digital innovation: redefining user experience with cutting-edge solutions.

Credence delivers contemporary digital solutions that drive efficient outcomes in a rapidly evolving digital world. Our commitment to accessibility, Usability, and Innovation drives collaborative solutions towards a more connected and secure future.

Technology Incubation

Credence is the prime contractor for the Architecture, Engineering and Advisory (AEA) facet of the COMET contract at GSA. In that role, we support FAS IT leadership to migrate software systems portfolio to the AWS cloud. We promote design, implementation, and process with best practices and new, vetted methodologies, technologies, and patterns in proof-of-concept (PoC) efforts. We identify and evaluate emerging technologies that could benefit GSA and are implementing machine learning projects. Additionally, event-driven architectures, using containerized Kafka or Kinesis, are being incorporated into various systems like Digital Experience and Personal Property to collect and react to business events emitted.

Cloud Native Application Development

Credence provides cloud-native development solutions using an Agile/DevSecOps approach, which allows for greater flexibility, scalability, and security. Our approach combines industry-best software tools, such as JIRA, Jenkins, and SonarQube, with the latest methodologies like XP, Scrum, and Kanban to facilitate application enhancement, maintenance, and emergency releases. We've implemented multiple cross-functional Agile teams to ensure effective collaboration and create a CI/CD pipeline. We've successfully employed these practices to support US Immigration and Customs Enforcement in their software development and sustainment efforts.

Geospatial Visualization

Credence developed AIDtracker, a cloud-based platform that standardized, simplified, and streamlined the capture of project, activity, and location data to serve USAID. The platform is scalable, repeatable, and provides access through mobile devices and web browsers. Geospatial visualization using ESRI and Google Earth tools is also incorporated, enabling location-based insights. The solution is built using a variety of technologies, including, Google Maps, ESRI, SOA, Drupal, Mobile Apps, and Jitterbit.

Microservice Architecture

Credence utilized an Agile/DevSecOps approach for the software development of the FedMall e-commerce system. We provided operations, sustainment, and modernization support by transforming the system into a modern, scalable, dependable, and cost-effective containerized microservice-based architecture integrated into the new Amazon Web Services (AWS) GovCloud microservice model. We employed a homogeneous technology stack optimized for AWS GovCloud and utilized a DevSecOps Continuous Integration/Continuous Deployment (CI/CD) Pipeline and automated code delivery within the AWS Well-Architected Framework methodologies and best practices.

Low-Code Development

Credence developed a Procurement Dashboard application using the ServiceNow low-code platform for the Defense Logistics Agency (DLA) Acquisition process analysts. The application provides descriptive analytics on an intuitive dashboard and addresses a critical pain-point for end-users who previously spent approximately 60% of their time manually collecting and collating data for their reporting needs. The application interfaces with multiple data repositories, and the data pipeline is entirely automated using workflows, triggers, and scripts to perform data refresh for the dashboard. The application enables procurement analysts to focus on high-value tasks and provides valuable insights to drive relevant actions and decisions.

Robotic Process Automation

Credence leverages Robotic Process Automation (RPA) to track, update, and consolidate data from forms and manual processes across all corporate departments during large recruiting and onboarding efforts in the GHTASC program. Our RPA bots are specifically designed to update forms with data across departments and update dashboards tracking every step of the hiring and onboarding process. By automating email and form-based workflows, we reduce manual effort, eliminate errors, and increase the speed and accuracy of data processing. Our RPA solutions pull data from and push data to back-end data warehouses, ensuring data accuracy and consistency throughout the entire process.


Securing your mission.

We provide innovative Cybersecurity Solutions that secure sensitive data and critical infrastructure information while safeguarding against evolving cyber threats. Our collaborative approach prioritizes proactive risk management and rapid incident response for a more secure digital future.

Information Assurance

Credence provides comprehensive Information Assurance (IA) and Cybersecurity support services for the Defense Logistics Agency (DLA). Our services include assisting with Risk Management Framework (RMF) compliance to obtain Authorization to Operate (ATO), conducting security test and evaluations, IA/Cybersecurity audits, and providing expertise on cybersecurity and incident response. We collaborate closely with the DLA J623 Network Operations Security team to ensure RMF compliance and offer leading-edge technology recommendations for security event assessment. Our goal is to provide DLA with enhanced, comprehensive IA and Cybersecurity support to operate in a secure environment.

Threat Emulation & Analysis

Credence provides capabilities in Threat Emulation and Analysis through the provision of an Air Force Institute of Technology (AFIT) Cyber Wargaming Environment. This environment enables Red-Team Blue-Team Cyber wargaming exercises to be conducted, providing valuable insight into the strengths and weaknesses of existing cybersecurity measures. The Red-Team Blue-Team approach enables a comprehensive testing of cybersecurity measures in a simulated environment, with one team attempting to penetrate and exploit system vulnerabilities while the other team defends against these attacks. This process allows for a thorough analysis of existing cybersecurity measures and the identification of potential vulnerabilities before they can be exploited by malicious actors.

Digital Forensic Investigation

As a Managed Cloud Service provider, Credence is responsible managing the cloud environment, including monitoring and identifying potential security threats using tools AWS CloudWatch and Splunk. We conduct digital forensics, which includes analyzing logs and investigating potential security breaches or incidents. Our activities involve identifying and collecting data related to potential security incidents, preserving and analyzing digital evidence, and producing reports on findings and recommendations for remediation. This can include analyzing network traffic, identifying malware, and conducting vulnerability assessments. We strive to proactively identify and mitigate potential security risks, ensure the integrity of the cloud environment, and maintain a high level of security for DLA’s critical data and systems.

Penetration Testing & Vulnerability Assessment

Credence provides vulnerability management support services to the enterprise vulnerability management program by performing technical reviews and analysis of IT system designs, documentation, configurations, risk assessments, and security evaluations. We identify system vulnerabilities, develop and execute POA&M, and ensure their mitigation. We conduct system security evaluations, scans, audits, and reviews to identify vulnerabilities, risks, and protection needs. Credence coordinates and assigns DLA CERT notices and submits the J6 Response to DLA CERT taskings. We collaborate with TFS Vulnerability Management to respond to USCYBERCOM directives and taskings and conduct vulnerability management notifications.

Incident Response

Credence provides end-to-end Incident Response support, including threat monitoring, detection, event analysis, and incident reporting in response to Security Operations Center tickets for our customer, Federal Bureau of Prisons. Credence’s services cover all types and different levels of threats against Enterprise networks and systems, with support for complex computer network exploitation and defense techniques, continuous monitoring, computer exploitation, reconnaissance, and forensics services. Credence uses a variety of advanced tools, including ArcSight SIEM, Splunk, CounterTack, RSA NetWitness, FireEye, Sourcefire (Snort), Bro IDS, Fidelis XPS, and HB Gary Active Defense.

Network Security & Monitoring

Credence provides comprehensive support for computer network exploitation and defense techniques, including incident response, computer surveillance/monitoring, vulnerability identification, and secure network design for our customer, Federal Bureau of Prisons. Credence provides technical support for continuous monitoring, computer exploitation, and reconnaissance, as well as forensics services such as evidence seizure, analysis, and data recovery. Credence stays up to date on emerging threat sources, maintaining proficiency in computer exploitation tools, attack techniques, procedures, and trends, and provides technical support for risk management programs to identify mission-critical processes and systems, threats, and vulnerabilities.

Enterprise Solutions

Empowering government transformation.

We are delivering end-to-end digital transformation solutions for government organizations to optimize their operations and stay ahead in a rapidly changing digital world. With extensive experience in implementing and integrating digital solutions, we empower government organizations to adapt, succeed, and achieve their mission objectives in a constantly evolving digital landscape.

Defense Integrated Business System

Credence provides Enterprise Integration Support Services to the Army's PEO EIS DIBS program office, which manages a portfolio of major automated information systems under Acquisition Categories I and II. We offer life cycle Program Support, Solution Design, Cybersecurity, and Cloud Engineering. We support the Army's efforts to integrate logistics and financial systems into a unified ERP portfolio. Our expertise in software and systems integration and implementation is applied globally to support the deployment of the classified version. We support the DIBS program office in creating an overarching MDM data strategy to incorporate authoritative Army enterprise data management.

Product Lifecycle Management

Credence supports the Air Force-Product Lifecycle Management Capability Support Office (AF-PLM CSO)'s logistics and engineering efforts by managing program-acquired product lifecycle data in a centralized common source environment. Our scope of services includes participating in the application architecture development, configuring, and maintaining the AF-PLM Enterprise solution based on the Siemens PLM tool, Teamcenter®, and providing technical advice for the transition from legacy engineering and logistics systems to AF-PLM and related LogIT capability initiatives. We also support the development of AF-PLM process and data models and related interfaces.

Ecommerce Solutions

Credence offered functional, technical, and system integration experience to implement the FedMall application, which provided an e-commerce platform to deliver a single Government Electronic Marketplace. The scope of services included streamlining the ordering process and providing functional expertise to sustain and modernize the business process for order tracking, reverse auction, request for a quote, order management, and vendor/inventory hosting. We also implemented a Distributed Order Management system, provided technical expertise for Configuring, Pricing, and Quote Complex Orders, and developed a proof of concept for item management. We configure the IBM e-commerce suite of applications such as IBM WebSphere Commerce, InfoSphere Master Data Management, Integration Bus, and Portal.

Enterprise Resource Planning System

Credence provided Systems Integration and ERP subject matter expertise support to develop an integrated functional product solution across all End to End (E2E) business processes, supporting Systems Engineering (SE) activities, leveraging IT process management expertise and Oracle Unified Method (OUM) processes, and improving system integration processes using methodologies such as Lean, Six Sigma, and continuous process improvement. Credence also provided technical, program management, and integration efforts, and supports Data Standardization and Integration to support Financial Improvement and Audit Readiness (FIAR) standards.

Customer Relationship Management

Credence was the prime contractor for the OneVoice Customer Relationship initiative for the U.S. Department of the Treasury - Bureau of the Fiscal Service (Fiscal Service). Through this initiative, Credence provided a 360-degree view of Fiscal Service customers across 60 or more Programs, allowing the agency to provide better service and streamline the program registration process. Credence's efforts included IT Strategic Planning, Business Process Analysis, Requirements Elicitation, Business Process Standardization, Solution Design, and Web Development and Support.