General Description

Defense Information System Agency (DISA) ENCORE III Multiple-Award Contract (MAC)

The ENCORE III contract provides Federal Government agencies with integrated Information Technology (IT) solutions for the development, installation, fielding, training, operation, and life-cycle management of components and systems in the operational environments of Combatant Commands and their subordinate components, the military services, Defense agencies, Office of the Secretary of Defense (OSD), and other Federal agencies.

Scope of Awarded Contract

The objective of ENCORE III is to provide global IT capabilities, attributes, or services under multiple award, Indefinite-Delivery/Indefinite-Quantity (IDIQ) task order type contracts that support the military services, the DoD, and other Federal agencies. DISA actively facilitates the migration of information systems and common, standard data into an integrated and interoperable Joint Information Environment (JIE) that supports the Department’s Joint Vision 2020 (JV2020) concept. DoD is transitioning from a collection of stovepipe systems and architectures to an integrated and interoperable environment. Other Federal agencies have unique legacy processes and systems in place and require similar migration and integration activities. Many costly redundancies and duplications of functionality exist within the current legacy environment (including applications, data, and other infrastructure elements) and recent DoD mobilizations have proven that the current legacy environment is inadequate to meet the evolving mission needs of the user. The vision of an integrated global environment that meets the JV2020 concept necessitates a distinct set of information system capabilities required in the JIE. These include:

    • Seamless worldwide coverage and connectivity
    • Secure and assured service tailored to the threat
    • Operational flexibility to resize and reconfigure
    • Same “look and feel” when training as deployed or afloat
    • Real-time network control
    • Interoperability with joint and combined task forces
    • Access to tailored intelligence and support information systems
    • Split Base/Reach Back into integrated data assets (intelligence, logistics, etc.)
    • Bandwidth on demand (bandwidth where and when it’s needed)
    • More affordable and fewer mission support staff among deployed forces
    • Information flows tailored to user needs such as collection, storage and distribution
    • Web Services
    • Service Oriented Architectures (SOA)

Scope Areas

IT solutions, services, and support anticipated under this contract exist within the scope of the 19 performance areas identified below:

    • Performance Area 1 – Enterprise IT Policy and Planning
    • Performance Area 2 – Integrated Solutions Management
    • Performance Area 3 – Process, Performance, and Strategic Benchmarking
    • Performance Area 4 – Business Process Reengineering (BPR)
    • Performance Area 5 – Requirements Analysis
    • Performance Area 6 – Market Research and Prototyping
    • Performance Area 7 – Information and Knowledge Management
    • Performance Area 8 – Custom Application Development
    • Performance Area 9 – Product Integration
    • Performance Area 10 – Test and Evaluation (T&E)
    • Performance Area 11 – Asset Management
    • Performance Area 12 – Network Support
    • Performance Area 13 – Cyber Security Assessment, Authorization, and Authorization
    • Performance Area 14 – Information Communications Technology
    • Performance Area 15 – Computer-Telephony Integration (CTI)
    • Performance Area 16 – Web Services
    • Performance Area 17 – Operations Support
    • Performance Area 18 – IT Support Services
    • Performance Area 19 – Cloud Professional Services

Features and Benefits

When agencies use the ENCORE III SB contract, they sign on to a next-generation MAC that includes:

    • Government-wide use – Military services, DoD, and other agencies of the Federal Government
    • Contract fee of 1% for external agency ordering and 2.5% for DITCO-supported ordering
    • Time & Material, Firm Fixed Price, and Cost-Reimbursement type contracts
    • Services provided in both CONUS and OCONUS
    • Customizable evaluation criteria and procedures to streamline the acquisition process
    • 19 Performance Areas


ENCORE III is managed by the Defense Information Technology Contracting Organization (DITCO) located at Scott AFB, IL. Government buyers can contact the DISA DITCO Contracting Officer at Disa.scott.ditco.mbx.encore3@mail.mil or see the DISA Contracting page at https://www.ditco.disa.mil.

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Period of Performance

May 12, 2019 – May 11, 2024

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Contact Information

For detailed information on how Credence can meet your needs using this contract, please contact:

Austin Root, ENCORE III Program Executive
Phone Number: (571) 395-8831
Email: encore@credence-llc.com