February, 2015 – Credence has received its ISO-20000 certification from the International Organization for Standardization (ISO). This certification confirms that we have met a global standard for excellence in the IT Service Management arena, ensuring the highest quality of work and the implementation of ITIL best practices in our programs. This certification is a further validation of our commitment to excellence and customer satisfaction, evidenced by our continuing efforts to elevate our quality of service. Credence’s business model revolves around fulfilling the goals of the customer, and it is with certifications such as ISO-20000 that we can hold ourselves to internationally recognized standards to better serve our clients, because for Credence, there is only One Measure of Success-Yours